Waiz New Zealand Blue Spring Water ("Waiz") owns and maintained the website ("Site") at pure-waiz.com. Throughout the Site, the terms "we", "us" and "our" refer to Waiz. Waiz offers this website, including, without any limitation, web applications and any related services including notifications, delivery (collectively, the "Services") and any information, data, or other content or materials appearing or otherwise made accessible on or through the Services (collectively, the "Content") from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.
By entering our Site, registering an account with us, providing us with your details which includes but not limited to email address, purchasing something from us and/or using our Services, you agree to be bound by the following terms and conditions ("Terms of Use", "Terms"), including those additional terms and conditions and policies referenced herein. These Terms of Use apply to all users of the Site, including without limitation to users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Use carefully before entering or using our Site, as you agree to be legally bound by these Terms of Use upon doing so. These terms govern your access to and use of the Services of Waiz. If you do not agree to all the terms and conditions of this agreement, please leave the Site and/or Services immediately.
1.Account Information
1.1.To access certain parts of the Site or Services, you will be required to sign-up for an account with Waiz (“Account”) and you are required to enter your user name ("User ID") and password ("Password").
1.2.You are responsible for safeguarding and maintaining the confidentiality of your User ID and Password. You agree not to:
1.2.1.share or permit others to use your Account or Password; or
1.2.2.assign or transfer your Account to any other person or entity.
1.2.3.You shall be bound by and responsible for all communications and online activity transmitted or conducted with your Account. Waiz have no responsibility or liability for any loss, damage, cost, expenses, or liabilities arising as a result of or in connection with the wrongful or fraudulent use of your Account. If you are aware of any unauthorised use(s) of your Account, or loss, theft, or unauthorised disclosure of your Password, please inform us at: contact@pure-waiz.com
1.2.4.Each household or delivery address may only register one (1) Account. Multiple Account(s) registering under the same delivery address may be permitted at our sole discretion.
1.2.5.Please provide accurate, complete, and up-to-date information required for your Account. You may at any time change or update your Account information.
1.2.6.Where a delivery address is associated with multiple Account(s) without our written authorisation, or fraudulent or wrongful use of an Account is detected or suspected, we reserve the right at our sole discretion and without liability, and without prejudice to our other rights and remedies under this Agreement or at law, to immediately:
1.2.6.1.cancel any orders placed through such Account(s);
1.2.6.2.cancel or invalidate any credits or discount vouchers, coupons or codes awarded to or used by such Account(s) and charge full price for items purchased;
1.2.6.3.prohibit such Account(s) or persons from participating in any promotions, contests or surveys of Waiz; and/or
1.2.6.4.merge, suspend and/or terminate Account(s).
2.Delivery Areas and Orders
2.1.Delivery Areas
Waiz delivers to all areas within mainland Singapore. Waiz will only process and accept orders within our delivery coverage.
2.2.Orders
2.2.1.All orders made by you shall be deemed to be an offer made by you to purchase the selected product(s) and quantities set out in your order upon these Terms of Use. All orders shall be subject to acceptance by Waiz. Processing of payment for an order shall not in itself constitute acceptance of the order by Waiz, provided that where an order for any product(s) is rejected or cancelled by Waiz, any payment made for such order shall be reversed or refunded by Waiz in accordance with our prevailing refund policy at such time.
2.2.2.All orders made by you are subject to stock availability. Waiz reserves the right to cancel, amend or reject your order in whole or in part, at any time and without liability or compensation, where any product is out of stock, damaged or spoilt, or unavailable for any other reason.
2.2.3.We reserve the right to limit or prohibit orders that, in sole judgement, appear to be placed dealers, resellers or distributors.
3.Product Information, Pricing and Payment
3.1.Waiz endeavours to provide you with accurate and up-to-date pricing, product and promotional information. However, we do not guarantee that the pricing, images, or other product or promotional information provided will be accurate, reliable, current, error-free, updated, or complete. Waiz shall not be liable for any errors in the pricing and product or promotional information listed on our Site. The price to be paid by you shall be based on our prevailing selling price at the time we receive your order, which may or may not be correctly reflected on the Site.
3.2.If the actual price of the item ordered by you is higher than that reflected on the Site, we will inform you and you will be given an option to confirm or cancel your purchase of such item based on the correct price. By confirming your purchase, you authorise us to charge the additional amounts to you. If you elect to cancel the purchase, we will reverse or refund payment for such item in accordance with our prevailing refund policy at such time. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
3.3.All product prices are shown in Singapore dollars and are inclusive of Goods and Services Tax. Prices may change from time to time and any promotional discounts or offers may also be withdrawn at any time without notice.
3.4.Payment for all orders shall be made in Singapore dollars.
3.5.We accept payment for orders by PayPal only. Kindly note that PayPal currently accepts MasterCard, Visa, American Express and Discover cards, and the credit/debit cards and payment methods accepted by PayPal is subject to change. Waiz is unable to accept paper checks, food stamps, or third-party coupons.
3.6.By placing your order, you authorise us to transmit information or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation, to protect you and us from fraud, and to enable us to arrange delivery of your order to your nominated delivery address.
4.Promotions and other Privileges and Programmes
4.1.From time to time Waiz may have promotions, contests, surveys, privileges and other programmes, subject to additional terms and conditions, which can be found on the Site and are hereby incorporated by reference into these Terms of Use.
4.2.Promotions, contests, privileges, and programmes are only valid for the time period specified by Waiz and while stocks last basis. No compensation or cash will be offered in the event that a promotion is no longer in stock.
4.3.The following terms shall apply to the use of credits, vouchers, coupons, codes (“Promo Code”):
4.3.1.Promo Codes released by Waiz are valid only on the Site
4.3.2.In order to use the voucher, Promo Codes must be entered at the checkout page. If you do not do so, we are unable to apply the voucher to your purchase.
4.3.3.Promo Codes are to be used for one time purchase only for a specific period.
4.3.4.Promo Code may only be redeemed by purchasing certain products from Waiz during the applicable validity period. Unless otherwise stated, Promo Codes do not apply to the following:
4.3.4.1.delivery charges.
4.3.4.2.Use of any Promo Code must be indicated at the time of checkout, and all information required by Waiz must be provided. No retroactive use of the Voucher Code is permitted.
4.3.4.3.Promo Codes cannot be used in conjunction with any other promotion, voucher, coupon, code or offer, including but not limited to discounted sale items, unless otherwise stated.
4.3.4.4.A minimum spend may be required before use of the Promo Code is permitted.
4.3.4.5.Promo Codes cannot be refunded, redeemed or exchanged for cash.
4.3.4.6.Resale, transfer and sharing of Promo Codes are strictly prohibited.
4.3.4.7.No reproduction, alteration, adaptation, tampering, distribution, publication, broadcast or other communication or dissemination of Promo Codes is allowed.
4.3.4.8.Promo Codes are non-replaceable if lost, stolen, destroyed, duplicated, tampered with or otherwise misappropriated or fraudulently used.
4.3.4.9.Waiz reserves the right to verify the validity of any Promo Code and to declare null and void and charge full price for items purchased, any Promo Code that in our opinion has been stolen, duplicated, tampered with, or which is suspected to have been misappropriated or fraudulently obtained or used.
4.3.4.10.Waiz reserves the right to vary or impose such other terms and conditions, as we deem appropriate from time to time by posting the varied terms and conditions on the Site.
4.3.4.11.Where any free gift is offered as part of a promotion, the free gift is offered on a “first come first serve” basis and while stocks last basis. No cash or credit will be offered in lieu of the gift.
4.3.4.12. Waiz decision on all matters relating to promotions, discounts, Promo Codes and other privileges is final and binding.
4.3.4.13.Waiz reserves the right to discontinue any promotion, discount, Promo Code programme, contest, privileges or programme at any time without notice or liability.
5.Deliveries & Returns
5.1.Deliveries
5.1.1.Delivery slots are subject to availability.
5.1.2.Waiz will endeavour to deliver the products to your delivery address within the delivery time frame selected by you, but does not and cannot guarantee that the delivery time frames will be met as there may be factors outside of our control which may result in early or delayed deliveries such as weather, traffic, haze, etc. You agree that Waiz shall not be liable for any deliveries made outside the delivery time frame. If your designated delivery location is inaccessible, rendering us unable to make the delivery, we will contact you to determine the best alternative location and/or date.
5.1.3.Please notify Waiz immediately of any change to your delivery address, date or time of delivery, or contact number. Any changes in the delivery address or date or time of delivery after the submission of your order may incur an administrative charge of S$10.00.
5.1.4.Waiz aims to provide our customers more options for receiving their orders. For certain deliveries, Waiz provides the option for having your orders left at your doorstep as an “Unattended Delivery.” While our goal is to honour your preferences whenever possible, we can't guarantee that our drivers will be able to meet these instructions under all circumstances. Please note that if you selected an Unattended Delivery and no one is available to accept delivery of the order, the Driver will leave your order unattended on or in front of your premises. Where you specifically instruct Waiz to leave your delivery outside the door of the specified delivery address, such delivery shall be at your sole risk and you accept all liability and risk of loss, theft, and damage. For all other deliveries, please arrange for someone to receive the delivery and sign off the delivery invoice or device.
5.1.5.If an order is cancelled, or if no one is at the delivery location to receive the order during the chosen delivery slot, Waiz reserves the right to charge re-delivery or cancellation fee of S$20.00.
5.1.6.Waiz delivers in cartons, given the heavy weight of some of this product, and our concern for the health and interest of safety of our drivers, we do not deliver to walk-ups (a building without an elevator) about the 3rd floor. In the event of a broken elevator, we also do not ask our drivers to carry the goods more than 3 floors. We ask our customers to abide by these service limitations, as we may limit deliveries when orders exceed these requirements. Again this limitation exists only to protect the health of our delivery staff. We appreciate your understanding and cooperation.
6.Returns
6.1.We recommend that you please check your item upon delivery. If there is any damaged or expired goods please contact us within 7 days of your delivery date at contact@pure-waiz.com or call us at 6459 5818. Waiz at its sole discretion, will offer a replacement of the damaged or expired product, or arrange for the re-delivery, collection and/or return of the product(s).
6.2.We ask that all returned products are not used or expired, and in the original box and/or packaging. Waiz reserves the right, but has no obligation to, inspect the returned product and to determine whether the product was rightfully returned in accordance with this paragraph. Where Waiz exercises its right to inspect the Product, Waiz’s decision in respect of such returned products shall be deemed final and binding on you.
7.Intellectual Property
7.1.The copyright, patents, trademarks, registered designs and all intellectual property rights in the Services, the Site and all Content shall vest in and remain with Waiz. Consent is granted to view, electronically copy, and print in hard copy portions of the Site for the sole purpose of placing an order with Waiz for your use. Any other use of the materials on this Site, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Waiz is strictly prohibited. You acknowledge that Waiz and/or third-party content providers remain the owners of such material and that you do not acquire any of those ownership rights by downloading copyrighted material. Waiz reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Waiz.
7.2.The trademarks, logos and service marks ("Marks") displayed on this Site are the property of Waiz and other third parties, and all rights to the Marks are expressly reserved by Waiz and relevant third parties. You are not permitted to use the name of Waiz or any Marks, including in any advertising or publicity or as a hyperlink, without the prior written consent of Waiz or such third party.
7.3.The domain name on which the Site is hosted on is the sole property of Waiz and you may not use or otherwise adopt a similar name for your own use.
8.Comments, Feedback, and Other Information
8.1.You may provide or submit comments, feedback, suggestions and other content or information (collectively, “Comments”) so long as the content is not illegal, criminal, immoral, inappropriate, hateful, obscene, defamatory, offensive, violent, abusive, political, religious, infringing or disrespectful in nature, and does not consist of or contain software viruses, solicitation or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a Comment. Waiz reserves the right (but not the obligation) to review, remove or edit such content.
8.2.You hereby grant Waiz a non-exclusive, royalty-free, perpetual, irrevocable and sub-licensable licence to use, reproduce, modify, adapt, translate, publish, display, communicate, transmit, broadcast, distribute and exploit any Comments that you provide or publish through or in relation to the Site , for any purpose as Waiz may require at its sole discretion. You further agree that Waiz may use and publish your name in connection with such Comments.
8.3.If you have any questions or concerns about these Terms of Use or any issues raised in these Terms of Use or on the Site, please contact us at contact@pure-waiz.com.
9.Disclaimers & Limitations
9.1.While we make every effort to ensure that the Site, Services and all Content is accurate and complete, we provide the Site, Services and Content on an ‘as is’, ‘as available’ basis only without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Waiz disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with description, or the warranty of non-infringement. Without limiting the foregoing,Waiz does not warrant that the functions contained in or access to the Site, Services, Content or other content will be timely, quality, suitable, available, accurate, uninterrupted, error-free, or without omission, that defects will be corrected, or that the Site, Services, or Content are free of viruses or other harmful components, or any Content in or with any device will not affect the functionality or performance of the device. Waiz does not warrant or make any representations regarding the use or the results of the use of the Content, the Services, the Site in terms of their correctness, accuracy, completeness, reliability, or otherwise.
9.2.The Site and Service is provided to you strictly on an “as is” basis. All conditions, representations, and warranties, whether express, implied, statutory, or otherwise including or otherwise, including, without limitation, any limitation, any implied warranty or merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby disclaimed to the maximum extent permitted by applicable law by guaranty as to the reliability, safely, timeliness, quality, suitability or availability of any services, products, or goods obtained by third parties through the use of the services or Site, Services. Your use of the Site, or Services and any third-party services or products remains solely with you to the maximum extent permitted by law.
9.3.You agree that:
9.3.1.Waiz shall be entitled at any time, at its sole and absolute discretion and without prior notice, to add to, vary, terminate, withdraw or suspend the operation of the whole or any part or feature of the Site or Services without assigning any reason; and
9.3.2.access to or the operation of the Site and/or the Services may from time to time be interrupted or encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors;
9.3.3.Waiz’s Site, and Service may be subject to limitations, delays, and other problems inherently and in any such event, Waiz shall not be liable for any loss, liability or damage, which may be incurred as a result.
9.4.In no event shall Waiz be liable to you for any damages, losses, expenses, liabilities under any causes of action (whether in contract or tort including, but not limited to negligence, or otherwise) caused through the use of, or the inability to use, the Services, the Site, Content or any other website. In the event that Waiz is liable for damages despite the foregoing provision, you agree that Waiz’s aggregate liability to you for any and all causes of action in relation to:
9.4.1.any order, sale or delivery of any product byWaiz under these Terms of Use shall not exceed the price of the product giving rise to such claims; and
9.4.2.in all other cases (including any use of the Site or Services), shall not exceed S$1.
9.4.3.In no event shall Waiz be liable for any indirect, special, consequential, or incidental damages that result from the Services, Site or Content, or your use of, or the inability to use, the Services, Site, Content or any other website, even if Waiz or a Waiz authorised representative has been advised of, or should have foreseen, the possibility of such damages.
9.4.4.You agree that the above exclusions and limitations of liability enable the Services and the Content to be provided by Waiz at either reasonable costs or no costs to you.
10.Third Parties Sites
Waiz may provide links, plug-ins, widgets or other connections to other sites ("Third Parties Sites") that may be of relevance and interest to users. Waiz is not responsible for the content on or obtained through the Third Parties Sites or for any damage you may incur from the Third Parties Sites (including any virus, spyware, malware, worms, errors or damaging material contained in the Third Parties Sites) or the availability, accuracy or reliability of any of the Third Parties Sites. You hereby agree to assume all risk arising from the use of the Third Parties Sites and hereby irrevocably waive any claim against us with respect to the Third Parties Sites. Waiz does not endorse, recommend or guarantee any of the Third Parties Sites, and Waiz expressly disclaims all liabilities and responsibilities arising in relation to any Third Parties Sites.
11.Security & Privacy
11.1.Waiz recognises the importance of keeping your personal information and data secure and private. To understand our security and privacy policies and practices, please read our Security & Privacy Policy.
11.2.Please read our Security & Privacy Policy which explains our privacy practices as well as the use of data in details before submitting any personal information or data.
12.Termination
12.1.You agree that Waiz has the right in its sole and absolute discretion and without notice or liability to:
12.1.1.restrict, suspend, or terminate your access to all or any part of the Site or Services; and/or
12.1.2.terminate, deactivate or suspend your Account, delete your Account and all related information and files in your Account without assigning any reason.
13.Notification of Infringement
13.1.Waiz reserves the right to investigate notices of copyright, trademark and other intellectual property infringement (“Infringement”) in respect of the Site, Services or Content (“Infringing Material”) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on the Site or Services, please notify Waiz in writing immediately in the form and containing the information.
13.2.All Infringement Notices shall be sent to Waiz addressed as follows:
Pure Waiz
51/53 Lorong 23 Geylang
Thai-Pore Centre
Singapore 388378
Email address: contact@pure-waiz.com
13.3.Waiz will duly consider all Infringement Notices submitted in the above manner. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Waiz in respect of any Infringing Material, unless you have first given Waiz the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter Waiz refuses or fails to remove the Infringing Material within a reasonable time. Where Waiz removes the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action against Waiz under applicable law which you may have in respect of any Infringing Material appearing on the Site prior to such removal by Waiz.
13.4.You acknowledge and agree that Waiz has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on or through Linked Sites or other third-party sites.
14.Indemnification
14.1.You agree to indemnify, defend and hold harmless Waiz and our parent, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
15.Severability
15.1.In the event that any provision of these Terms of Use is found to be illegal, void or unenforceable under any law that is applicable hereto or if any court of competent jurisdiction in a final decision so determines, these Terms of Use shall continue in force save that such provision shall be deemed to be deleted.
16.Waiver
16.1.No waiver of any rights or remedies by Waiz shall be effective unless made in writing and signed by an authorised representative of Waiz.
16.2.A failure by Waiz to exercise or enforce any rights conferred upon us by these Terms of Use shall not be deemed to be a waiver or variation of any such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.
17.Governing Law
17.1.The Site and Services are meant for use by residents of Singapore only. Waiz makes no representation that the Services and Contents of the Site are appropriate or available for use in your location. Those who choose to access this Site from any location do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
17.2.These Terms of Use and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore.
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